Civil Service Committee Director Hans R. Alcantara conferred the Bronze Award (Maturity Level 2) of the Program to Institutionalize Meritocracy and Excellence in Human Resource Management (PRIME-HRM) to the Schools Division Office Quezon City during simple rites at the Special Management Committee meeting on January 17, 2024. Director Alcantara drove all the way to the Traveler's Hotel in SBMA, Subic Bay, Olongapo, to personally hand over the Bronze Award to Schools Division Superintendent Ms. Carleen S. Sedilla, CESO V, during the Special ManCom that had been scheduled to fit into the then-ongoing SOB Finalization and Budget Monitoring Workshop for elementary and secondary school principals at the said venue. Among the benefits stated in the CSC resolution read out by Director Alcantara is that SDOQC now has the authority to take final action on appointments.

In her response, Ms. Sedilla recognized the role of teamwork across the Division in reaching this milestone in the agency's history. She also gave credit to the previous Superintendents who had begun and continued the long haul towards this achievement: Dr. Elizabeth E. Quesada, Dr. Natividad P. Bayubay, and Dr. Jenilyn Rose B. Corpuz. 

An agency with HRM Processes at Maturity Level 2 practices a Process-Defined HRM. This means that the agency already has a set of defined and documented SOPs established but still needing improvement. Furthermore, the agency is characterized iby purposeful decision-making. There is also some automated system but little integration of data.